Reach Out Anytime
We’re Here to Help You
At Heaven’s Rain, we value your inquiries and feedback. Our dedicated customer support team is ready to assist you with any questions or concerns you may have.
(614) 867 – 0154
Reach Out Anytime
We’re Here to Help You
At Heaven’s Rain, we value your inquiries and feedback. Our dedicated customer support team is ready to assist you with any questions or concerns you may have.
What Our Customers Say
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Absolutely Love This!
The car diffuser is stylish and effective. It keeps my car smelling fresh and inviting. Highly recommend!
★★★★★
Marie Scott
Perfect for Gifting
I bought a set of candles as a gift for my friend, and she absolutely loved them! The packaging is beautiful and the scents are perfect.
★★★★★
Emily Johnson
A Truly Heavenly Experience
I recently purchased the Whispers of Fall Candle and it has transformed my home into a cozy sanctuary. The scent is divine and lasts for hours!
★★★★★
Michael Smith
Best Body Butter Ever!
The whipped body butter is incredibly luxurious. It melts into my skin and keeps it hydrated all day long. I can’t get enough of the scent!
★★★★★
Sarah Lee
Do you offer custom orders?
Yes, we gladly accept custom orders! Please reach out to us with your specific requests, and we will do our best to accommodate your needs and preferences for a personalized experience.
What ingredients are used in your products?
Our products are crafted using high-quality ingredients such as natural oils, shea butter, and essential oils. We prioritize premium materials to ensure the best experience for our customers.
How long do your products last?
The longevity of our products varies; for instance, our car diffusers typically last 3-6 weeks, while candles can burn for up to 50 hours depending on the size and usage. Enjoy them until the last drop!
Do you provide local pickup options?
Yes, if local pickup is available in your area, you will see this option during the checkout process. We aim to make your shopping experience as convenient as possible.
What is your return policy?
Due to the nature of our handcrafted products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 72 hours for a resolution or replacement.
How can I contact customer support?
You can reach our customer support team via email at [email protected]. We are here to assist you with any inquiries or concerns you may have.